Frequently Asked Questions

Less than 5 minutes. Sign up, add your first SMM panel (copy-paste API key), and you're ready to place your first order.

Yes. CurvePioneer is a management layer for your existing panels. You need balance in at least one SMM panel (like SMMKings, Peakerr, or any other). We don't resell views — we manage your panels.

CurvePioneer runs on a paid plan. Choose a monthly, yearly, or lifetime plan to get started — you connect your own SMM panel and deliver through your existing balance.

You can connect multiple SMM panels and add or remove them anytime from Settings.

Yes. API keys are AES-256 encrypted at rest, never logged in plain text, and never shared with anyone. You can revoke access anytime.

Any panel with a standard REST API works. Popular ones: SMMKings, Peakerr, JustAnotherPanel, SMMHeaven, NicePanel. If your panel isn't listed, email us and we'll add it.

API calls don't count toward your monthly order limit. If you need higher throughput, contact us.

Flat, all-at-once delivery produces an unnatural, machine-flat pattern. Organic curves spread views over 24-48 hours in natural-looking patterns, for steadier, more consistent performance.

Yes. Set warmup duration, peak intensity, and decay timing for each order. Save custom curves as templates for reuse.

You can set aggressive curves (shorter warmup, higher peak). But fast delivery produces a more unnatural pattern. We recommend organic curves for steadier, more consistent results.

Organic curves: 24-48 hours. Fast curves: 6-12 hours. You choose timing per order.

Orders automatically route to your backup panel. If you have Panel A (primary) and Panel B (backup), orders switch to B in <1 second. Zero customer impact.

Yes. Set priority levels (1, 2, 3...) and load percentages. Panel A handles 70%, Panel B handles 25%, Panel C handles 5%. Adjust anytime.

Orders queue in CurvePioneer and automatically route when a panel comes back online. You get notified, but orders never fail.

No. You pay your panel's rate directly. We don't take any cut. If your panel charges $20 per 1k views, you pay $20. No markup.

One order = one request through CurvePioneer, regardless of views. Bulk CSV import counts as multiple orders (one per row).

Yes. You can change plans anytime from billing. The current billing period is non-refundable, but changes apply going forward.

Monthly subscriptions are non-refundable for the current billing period, but you can cancel anytime to stop future charges. For Whop marketplace purchases, Whop's standard refund policy applies.

Yes. A yearly plan is available alongside monthly and lifetime. Contact billing@curvepioneer.com for custom plans.

Yes. Optional two-factor authentication available. We support TOTP apps and SMS.

Use 'Forgot Password' on login page. You'll get an email with a reset link. Follow it and set a new password.

Yes. Account Settings shows all login attempts, locations, and devices. Revoke any session anytime.

Yes. All data encrypted in transit (HTTPS) and at rest (AES-256). API keys, panel credentials, and order data all encrypted.

Yes, before it starts delivering. Once delivery begins, cancellations are processed but you're charged for any views already delivered.

If a panel fails mid-delivery, the order automatically routes to your backup panel and completes normally. You're notified but zero customer impact.

Yes. Dashboard shows all orders with current status, views delivered, remaining count, and completion time.

Views only. Engagement comes naturally as views increase. Our organic curves ensure engagement scales properly with views.

Email hello@curvepioneer.com for general questions. billing@curvepioneer.com for billing. bugs@curvepioneer.com to report issues. We respond within 24 hours.

Yes, at status.curvepioneer.com. Shows real-time API status and incident history.

Yes. Enterprise customers get dedicated support. Contact hello@curvepioneer.com to schedule.

Coming soon. For now, email hello@curvepioneer.com to join our private Slack group.